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Bomgar SupportDesk gives us remote access to our clients anywhere, any time with no end-user deployment or maintenance. With SupportDesks one-step connection, we can begin troubleshooting online immediately to solve your technical support issue. Here are the steps involved. Click on the name below. Of the person providing support. A window will open asking you to download a file Click on either Run or Open. A Network Streaming window will open and click on Yes, Grant Full Control.PARSED CONTENT
The website had the following in the site, "Bomgar SupportDesk gives us remote access to our clients anywhere, any time with no end-user deployment or maintenance." We viewed that the web page stated " With SupportDesks one-step connection, we can begin troubleshooting online immediately to solve your technical support issue." It also said " Here are the steps involved. Click on the name below. Of the person providing support. A window will open asking you to download a file Click on either Run or Open. A Network Streaming window will open and click on Yes, Grant Full Control."SEEK SUBSEQUENT WEB PAGES
Our support center is staffed Monday through Friday, 8AM 5PM EST. If you have a non-critical issue, please email or use the portal to create a ticket electronically. We try our best to keep the phones available to urgent or critical issues. If you need help after-hours, please call. To speak with our answering service. We always have at least two people on call who will return your call within one hour. Set up a New User.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Fragen, Wünsche, Vorschläge. Technische Fragen - Für registrierte Kunden.
To make a connection, please click on the name of the support technician you are speaking to.